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The Colorado Attorney General goes after a Timeshare Sale Operation

Posted by Clyde Hutchins | Dec 21, 2016 | 0 Comments

The Colorado Attorney General files suit against a Timeshare Sale Operation under the Colorado Consumer Protection Act

The Colorado Attorney General is taking action against a group of interrelated companies and their owners in regard to a timeshare sale operation. The case is Attorney General Cynthia H. Coffman et al. v. Highlands Resorts at Christie Lodge, LLC, et al. Case No. 2016CV34399. I am familiar with this type of timeshare sales operation as I ran across a couple of them during my time with the Wyoming Attorney General's Office consumer protection unit. I know the lead attorneys on the Christie Lodge case, and they are really good at what they do. I think it is going to be tough for the defendants to come out of the case unscathed.

The classic timeshare sales operation works by persuading consumers, through the promise of high value free gifts to attend a sales presentation regarding the timeshare offer. Consumers are typically promised airline tickets or cruises if they simply attend a sales presentation. Despite the too good to be true offer, many consumers bite and attend. At the presentation the consumers are subjected to high pressure sales tactics to convince them to buy into the deal. Consumers are pressured to make an on the spot purchase. Consumers are not given time to reflect on the purchase. If consumers are given an opportunity to think about the offer, they usually decline because it does not seem like a good deal. The only way for the timeshare folks to make the operation work is to close the sale at the presentation.

Consumers who buy into the timeshare deals often have buyer's remorse. However, it is very difficult for them to get out of the deal. They also find it difficult to make use of the so-called timeshare points. Furthermore, and this seems to be part of the focus of the Christie Lodge case, consumers often find that the airline tickets or cruises that they were promised come with so many conditions and hurdles to redeem them that they are often practically worthless. In the Christie Lodge case, this triggered a claim against the defendants under the Colorado Consumer Protection Act for making false representations.

If you need assistance with an Attorney General investigation or civil action, please feel free to contact Harmony Law.

About the Author

Clyde Hutchins

Clyde Hutchins is the founder of Harmony Law. Prior to opening Harmony Law, Mr. Hutchins worked in the Wyoming Attorney General's Office for several years where he developed a strong consumer protection enforcement unit. In that position he led over 120 investigations and enforcement actions under the Consumer Protection Act. He worked on numerous joint cases with the Federal Trade Commission and other states, including Colorado, on consumer protection matters. Mr. Hutchins is also a contributing author to Consumer Protection Law Developments, Second Edition. Previous to his work in the Attorney General's Office, Mr. Hutchins was in private practice in Anchorage, Alaska where he was the chief litigator for a firm. Mr. Hutchins represented municipalities on various matters. Mr. Hutchins provided counsel to businesses and investment advisors regarding compliance with securities laws. He was also a bond lawyer and worked on municipal financing matters. Prior to that, Mr. Hutchins practiced civil litigation with a law firm in Cheyenne, Wyoming. Mr. Hutchins devotes his spare time to his family, traveling and enjoying the great outdoors.

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